Support

Frequently Asked Questions

How do I add an asset?

Tap the "+" button on the Portfolio tab. You can enter payment details manually or scan your contract with the camera.

How does contract scanning work?

Take a photo of your payment schedule table. Our AI reads the amounts, dates, and payment types automatically. You can review and correct everything before saving.

Can I track multiple assets?

Yes. Free users can track up to 4 assets. Aksaty Pro offers unlimited assets.

How do I set payment reminders?

Open Profile → Notifications and pick a reminder time and which lead-time days you want (14, 7, 3, 1, or day-of). Reminders fire automatically for every upcoming payment.

Is my data secure?

Yes — and it's stronger than just "encrypted in transit". Starting with version 1.1.0, every asset name, payment amount, location, photo, and note is end-to-end encrypted on your iPhone with AES-256-GCM before it leaves the device. The encryption key lives only on your device and in your iCloud Keychain (itself end-to-end encrypted by Apple). The developer, Firebase, and anyone who gains access to our servers — even via a subpoena — can only see opaque ciphertext. We literally cannot read your data. See the privacy policy for the full technical details.

How do I delete my account?

Open the Profile tab and scroll to the bottom — "Delete Account" is in the same card as "Sign Out". Confirming permanently removes all your data, your Firebase Auth account, and resets your subscription.

How do I switch between English and Arabic?

The app follows your device language. Change your device language in Settings → General → Language & Region.

How do I restore my subscription?

Go to Profile → Upgrade to Pro → Restore Purchases. This restores any active subscription linked to your Apple ID.